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What to do if you lose access to Two-Factor Codes?
With Discord, you can easily communicate with your teammates or friends in the form of text, image, video, and audio. It is a really useful freeware app that is specially designed for video gaming communities.
When you create an account on Discord, then like most of the services it offers you to set up Two-Factor Authentication.
Two-Factor Authentication gives you an extra layer of security and in-case your account gets compromised, no one will be able to access your account unless they provide the Two-Factor Authentication codes.
Sometimes bad luck can hit you, and you get logged out of your Desktop app and also lose access to your phone. In that case, it may be impossible for you to provide two-factor authentication codes. So, what to do if you lose access to Two-Factor Codes?
What to do if you lose access to Two-Factor Codes?
- Double check that if you are logged into your Discord account from Desktop App or Browser. If you are logged in, luckily, you will be able to see all of your backup codes with your current password.
- If that isn’t the case, then you have only one option left and that is to search your computer for “discord_backup_codes.txt”. Search your PC for this file and if you happen to find it, then you are in luck!
These two are the only ways by which you can access your account if you ever lose access.
If you do not have access to your backup codes, then it will be impossible for you to access your account. Discord is unable to remove Two-Factor Authentication or provide you with new backup codes.
4.9/5 — (1101 votes)
58 thoughts on “ What to do if you lose access to Two-Factor Codes? ”
mhD says:
this is suck. it’s shame discord dont think about it!
Caetano says:
David gorels says:
What I can tell you never ever in your life of internet use Google’s authentication system as it does not even try to make another compromise to save your codes
Lori Mcclour says:
I saved my backup codes
, even wrote them down and back codes I wrote in 2 places but Im told they are wrong,! How can that be.
Bad luck comes by volume. I changes my Google pass word on the 3rd of this month but can’t read my own writing to recover my google account
MaverickII says:
Yall are wrong for not thinking of this. Ive used discord since just after launch in 2015. My account was created in 2015 and I had almost my entire internet ecosystem in that. This is awful. You guys dont care about customers apparently. I was a nitro member too and now I wasted money on an account I cant use anymore. Do something about this or Ill leave I dont care.
Cozzyx says:
Same ngl,i have 2018 account now i cant even use it,even tho i have authy codes on my phone for no reason i cant login in.
Aquaerick says:
Same ngl it’s hard for me too because i’m a fivem scripter and on that account i have some important scripts that i made but this happen all because i changed my phone and my pc’s motherboard and now i can’t use the old accoun it’s a shame that an app like this can make it’s customers/users lose all their information please remove it Thank you.
Sanicpoopyyork says:
Yeah I just lost my account yesterday at 8:21am, it’s just bogus these people can’t login to our accounts to just TELL us the codes. You clowns are devs, and we’ve spent money on your site, and just expect us to just go and move on? Luck y’all.
Enido allko says:
Ita bucks hard
William says:
I know right? Sometimes you phone have a Console, Phone, Android, But no PC! I’m just wishing that Discord can share backup codes to your e-Mail. It’s Unlucky how discord didn’t think of that.
Quandel single here says:
THIS SUCKS
Amy says:
Screw discord for doing this and then not having an option to recover the account. My phone was stolen and I lost everything
My discord was 5 years old and now I’m locked out of it.
I feel you 🙁 says:
Similar thing happened to me, blizzard, steam etc all have ways to recover one’s account in case they lose access to their phone number, but discord can’t do something as simple as that? this is just awful
Zoe says:
Actually makes no sense when literally most other social media have ways to recover your account this is unbelievable. My phone screen is completely broken and cant fix it this time. Have no way of turning off the two factor authentication this is so bad on their part
Jeff Brixhamite says:
A standard alternative would be to offer alternative authentication methods (hardware tokens, fido keys etc) to the second factor of choice so there are backup options available but I guess this might prove to expensive to be practical for most users.
Gigi says:
still same problem Dec2020, I mean it makes sense to be hard for a random person to get back your account if they have access to your e-mail etc etc but STILL..get the Discord account linked to your phone option for 2fa extreme recovery or many other things possible if you think about it Discord make it happen, so many people losing their phone or stolen with 2fa app on it means bye bye Discord server..
liam says:
My phone factory reset and I lost my discord account discord should and more than just one way to get your 2fa codes
Person says:
This is stupid, my computer got reset so now im locked out of my acc discord needs to fix it
DUCKDISCORD says:
muck discord, i have my email and password, none of my backupcodes works. And had my phone number connected to discord but when i activated 2FA there was like only 2 option, 1. SMS, 2. Discord Backupcodes, i choosed backupcodes but i dont get it that you cant have also the sms option to verify it with your phone number, nope discord doesnt care.And the ONLY responde discord got is this: “dIsCoRd iS uNaBlE tO rEmOvE tWo-FaCtOr AuThEnTiFCaTiOn Or PrOvIdE yOu WiTh NeW bAcKuPcOdEs”. You have my email and password and you cant say i can get my account back, ALL others sites like YT or lucking google send you a verification message with a code you can put and voila, you are logged in CUZ YOU HAD YOUR EMAIL AND PASSWORD, i wanted to try out 2FA just for fun to test it out and thats what i get for not have a bucking authentification app installed. DUCK DISCORD for being so useless in this subject area and not giving a sh*t for their users. I had this acc for like 5 Years and i wont make another acc, i will never use discord anymore. duck discord
person says:
same cuz I even don’t think this is fair and in result of this I also don’t think i m going to make another account cuz this really sucks
William says:
I gotta agree with him, Discord does not give a luck if they have your Mail and Password.
Tanzanite Wolf says:
I’ve been looking for my authenticator codes like 2 weeks and I’m really DISAPPOINTED ;-;
Alkareem says:
This is a big and major problem which must be solved somehow cause If we can’t recover our accounts then its too hard to make another account same as the first one. Also the thing in my case is that I had all grinding on my account of dank memer which is wasted now !!
M. says:
This is absolutely stupid! I don’t have those “backupcodes” anymore. Resetting Password doesn not work: you always need those codes in addition. And no way to get back my account. Discord: kill yourself.
NPcrafterYT says:
I am sad I lost my two factor f
Ibrahim says:
what the luck discord .
ŘΛΠGΞŘ〢ƉɆ⩔ƗⱠ ᴮᵀˣ says:
I lost my discord account and that had 2fa security and also I lost backup codes for it so please give my account.
Thank you
Rebecca Meadows says:
I have all my back-up codes …. none of the will work… so stupid. I have all the information needed to log into my account and it will not log me in. I what is the freaking time limit before it forgets your information and requires this back up code crap. I log in at home all the time – and it works. I log in sometimes at work or on phone and always have to use the back up code … which NEVER works.
Dan says:
Discord Mucks for this reason thanks for being ducks! I’m uninstalling this trash app and I hope others will do the same and avoid being locked out of their account, I’m spreading the word because no one should use an app that was created by retards.
gaurav says:
2021, and still discord haven’t put any alternative for backup codes. my mobile got stolen and i don’t have my account logged in on my computer. i’m trying to login but discord doesn’t let me because i don’t have backup codes or authentication app. why the hack i linked my number or email for? you can provide us with codes to log in our account but no what discord does? it says you have to make a new account, like anyone would! lost my 5 years old account and can’t recover it now. lukk discord!
Miisukii says:
i feel you dude same here i got hacked this bad guy changed everything in my Profile guess what the code from the Authentification App is always invalid-.-
what a waste of money time and more !
Name says:
Well this really did not, now i know the only thing i can do is make a new account
Pusi mi kurac says:
yeah, luck discord and their way of managing this…
Ole Kristian Dahlen says:
Take your time to read this!
My daughter lost her account because of this stupid solution:
“Note: If you do not have access to your backup codes, we are unable to remove 2FA and you will have to create a new account. Discord cannot remove 2FA or issue you new backup codes.”
There is only Discord that are able to come up with a stupid solution like this! I know there is lot of people that now have lost their accounts. Over 42000 individs have locked up this problem on Discords website. Only 6000 where happy after reading the solution! There you have over 36000 customers who unhappily lost their account! And this isn’t even close to the total numbers! And Discord don’t give a duck!
My bank, who has very high security, don’t have stupid solution like this: “If you do not have access to your backup codes, you will have to create a new account. You have lost all your money. We are very sorry for your loss.”
This is almost as stupid as Bitcoin security! The brain is there for a reason, use it.
Strobe says:
Name says:
shizzel 7 years gone
Tony says:
this is so stupid. It’s also bad for the environment because of the overload of the servers. Just give a chance to the people to change email or just to switch the data to another account. I can’t do nothing now because of these, i have to create another account from scratch, it’s painful and it’s for no reason. It’s just because they are buzy
Raven says:
And I thought this was a technology company… Thought wrong?
Strobe says:
I had this amazing server with a bot that basically turns the server into Pokemon GO, but now I lost that account due to 2fa, and I am SUPER triggered at Discord because i had 2 MEWS! I really want Discord to remove 2fa altogether so I can get back on and be with my friends, my Pokemon, and my LIFE.
Jason Citron says:
Dear Discord Users! I am very sorry to give you bad news, but, unfortunately, for Discord company new user statistics is very important KPI and this way of blocking user is the only way we can get good stats.
Soon we will have a new investment round and investors must be happy. We cannot help you if your house is burned, or you have been robbed and don’t have access to your old phone now.
For us the only thing what matters is MONEY, not the users. Sincerely,
Jason Citron
Ron says:
I lost ma 2fa code of discord and i also don’t now my backup code plss help ne to recover
Goose says:
You sloppy slobby swine scum, screw you discord.
L. Krawczyk says:
I have the same problem, i never log out of my discord and now somehow i’ve be logged out on my pc and my phone, for no reason, i didn’t do it myself.
Try to change my password but they ask me to put in a 2FA recovery code, i dont have. Now years of infomation and projects gone. Becaus they did not provide me with the info that i had to export the back-up codes file to my computer, i have no acces on discord to my phone or another device. Yeah make a new account, is the answer i got from the support. Also they did sent me 2 times a sms code on my phone to verify last month. so why not sent me a recovery code on my phone. I can reset my password on my computer but i need that stupid recovery code to get access to my account and the support is not very helpfull. They say sorry if you do not have those codes we cannot help you. Yeah, then why did you sent me 2 sms verifcation codes to my phone last month. Can you not sent a recovery code to my phone then? I’m very dissapointend in discord and their costumer support.
K says:
Terrible system. Every other major company that uses two-factor has a way to recover if you lose it.
Beat says:
very bad Solution. A recent Google Authenticator App Update broke the app and I lost all Accounts.
SMS Recovery on discord is disabled and I don’t have the Backup Codes.
So i can’t never log in again.
Chilayoot Keoviengkham says:
it’s very shame, I felt you cuz I have the same problem like this
Luna says:
phone stolen…. discord can actually get dcked for this. lost friends, lost memories, absolutely devastated… go dck yourselves!
twatbreath says:
You are an embarassment
moha__ says:
No sense discord, dumb move, really stupid
— says:
This is crazy, I’ve never been so mad at a company for not being more helpful – I do know they can, and they have the possibility to help us recover accounts. There is multiple ways for them to get proof that you are the rightful owner. I’ve been dealing with discord to recover my account, but still no luck. I have been told they can delete my account – as long as im confirming it with the same email connected to the account. That makes no sense Discord, If I can reply from my email connected to my account why in hell shouldn’t I be able to retrieve it? Im laughing and crying at the same time. Cba gaming anymore as I’ve lost a 8 year old account. There is no way to get back to all my friends, server, server roles, etc.
It’s just stupid that they do not have any way to retrieve accounts, they must not know we are in 2023 and should have the technology to make this much easier than they do it.
Scott says:
lost my account of 12 years and i cant get it back? what the actual luck discord
Oleksandr says:
This is only question of time when thoose codes will be lost. In my case I even didn’t know they existing and critical. Just one day got logged out from all devices and found out that my account is lost forever now. Screw you discord, i will never be back.
Sherif Hikal says:
Well, so long Dis this I meant discord.Cordy is out. You guys make it almost impossible to have and maintain an account with you. How many new accounts a person needs to create? All because passwords not enough we must have those back up codes. Well for example I’m outside at work and need to access this discord account however only got my cellphone and desktop which the codes backup ones could be there but again I’m away from home and my desktop now what. Another way when I can or need to access my discord account and only got my cellphone and password but not my desktop. Well, create a new account again. No don’t need more nonsense to remember enough with all the passwords and pins and these backups codes too. Sorry but that’s just not worth the headaches another platform which I love and have been with Riddt no problem no issues. So you guys need to up your game. I really gave y’all fair ” Chances” look I’m one person but not everyone going to help you with a constructive criticism like myself they would just unplug from your site all together. Just saying guys you definitely can do much better.
Douglass Copeland says:
This is complete bullsh*t
memo says:
Tengo el mismo problema, no puede ser que en este epoca un no pueden solucionar esto. Alguien no esta haciendo su trabajo como debe
SW says:
Got a new phone, Autheticator never had 2FA set for discord. Now I am locked out. Had no idea I was meant to write down my code for 2fa. Now I have lost access to friends all around the world over the last 6 years. What a useless system. Most frustratingly, they absolutely could recover an account for you. They just decide not to.
jayjay says:
While I understand the importance of 2fa and backup codes and a bit of how those work, there should still be a way to recover an account. I’ve lost the damn codes thanks to a windows update that f’d up the drive and the mobile app logged me out, leaving my account basically stranded unless a ssd forensics can accomplish to recover the drive. Lessons learned:
Keep your data out of reach of windows update
Keep a copy of the backup codes
Keep a copy of a copy of the backup codes
Keep a copy of a copy of a copy of the backup codes
etc. …
Heatwave says:
A friend of mine just formatted his mobile phone, no back up codes worked for him and after tried everything then he just has to create a new account and lose all past experience… Now that is really a shame and unfortunately the discord 2FA structure idea is a disappointment (saying this when i love discord…).
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Discord Backup Codes: Learn Everything You Want to Know!
This essay from MiniTool official webpage tells everything related to Discord backup codes, including what are they, how to use Discord backup codes, how to generate Discord backup codes, what to do if lose Discord backup code, etc.
What Are Discord Backup Codes?
A discord backup code is an 8-digit code used to log into Discord account when you are locked out. It is the backup of the 6-digit two-factor authentication (2FA) code that is used for logging in Discord together with Discord username and password under the 2FA. The 2FA is a second step security measure when logging into Discord; it is not required but recommended for safety purposes.
The discord backup code is NOT the password of a Discord account.
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How to Enable 2FA?
As a reliable security mechanism, 2FA has gained great popularity among Discord users. And many users want to make use of this service but do not know how to set up 2FA. So, this is the guide for them.
- Download an authentication app (Google Authenticator, Authy, 1 Password, etc.) on your phone.
- Launch Discord, go to User Settings and click Enable Two-Factor Auth under My Account tab.
- In the next pop up window, use your authentication app to scan the OR code. Or, just enter the 2FA Key into the authentication software.
- The authenticator will generate 6 digit-codes for you.
- Enter one code into the Discord popup window and click Active.

Once the 2FA is enabled, every time you when you log into Discord, you will be asked to enter your authentication code after the password.
Discord Backup Codes Generator
Then, how to generate discord backup codes? It is easy with Discord program. In case you can’t generate a 2FA code, Discord offers backup codes to you. You can quickly get your backup codes following the below steps.
Step 1. Log in to Discord.
Step 2. Go to User Settings.
Step 3. Under My Account, click View Backup Codes.

Each backup code only works once. Please DO NOT share your backup codes with anyone else. Also, it is recommended that you save them in a safe place in case you can’t access your authentication app.
Discord Backup Codes File Location
If you lock yourself out of your Discord and your smartphone is unavailable, you will rely on your backup code to get access to your Discord account. Where to find discord backup codes?
If you are currently logged into Discord on anywhere, desktop, mobile devices, web browser, etc., you can view your backup code with your current password.
Or, if you can find the “discord_backup_codes.txt” file on your computer, there is still a chance for recovering your Discord account.
When it talks about the discord backup codes txt file, there should be a premise that you have ever click Download Backup Codes in Discord. That is to say, if you haven’t manually saved your backup codes of Discord, there is no such a file.
Suppose you have saved your backup codes locally. You should be asked where to save your codes after clicking the “Download Backup Codes” option. Then, you should know where is the discord_backup_codes.txt file.

Discord Lost Backup Codes
If you don’t have a backup code at hand when you are completely locked out of your account, you will lose your account. Discord support cannot remove 2FA from your account, only you can. So, you have to create a new account to continue to use Discord.
How to Disable Discord 2FA?
If you can still access your Discord account or if you have your Discord backup codes, you can disable the 2-factor authentication in your account.
#1 Go to User Settings.
#2 Click Remove 2FA.

#3 Enter the 6-digit authentication code. Or, just input your 8-digit backup codes into the column.

Make sure there are no spaces or dashes within the backup codes when you enter them. Otherwise, you will receive an invalid Discord backup code error.
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Discord Backup Codes – Where to Find Them?
DISCLOSURE: THIS POST MAY CONTAIN AFFILIATE LINKS, MEANING I GET A COMMISSION IF YOU DECIDE TO MAKE A PURCHASE THROUGH MY LINKS, AT NO COST TO YOU. PLEASE READ MY DISCLOSURE FOR MORE INFO.
Table of Contents
- Viewing Discord Authentication Code.
- Viewing Discord Backup Codes in your account?
- Where can I find Discord_backup_codes.txt file?
- Discord Account — login in with a Backup Code?
- What if my Backup Codes not working?
Having a copy of your Discord Backup Codes is critical in case you lose your authentication app.
With ten Backup Codes at your disposal, it is crucial to know where to find them and generate a new set if required.
You will find the Discord Backup Codes in the following location.
- Login to your Discord account.
- Click the Settings icon to view your Discord profile settings.
- Press View Backup Codes under the My Account Settings section.
- Confirm your Discord Account Password.
You can view your 8-digit Discord Backup Codes at any time in your account, but you must also make sure to keep a copy of them in a safe place.
You have ten backup codes at your disposal. A single code should be used in case you have lost access to your authenticator app.
A new set of Discord Backup Codes should be generated after all of them have been used.
By the way, did you know that you can store your backup codes in 1Password alongside your account login details?
And not only that, 1Password has an Authenticator application built into it that will automatically populate the 2FA codes for you on the login page both on your computer and the mobile browser. I have been using 1Password for over three years now, and I cannot overstate how much I like this Password Manager.
You can try 1Password for free for 14 days or visit the 1Password website for more information.
Viewing Discord Authentication Code.
- Login to your Discord account using the browser.
- Press a gear icon at the bottom left corner to access settings.
- Press Enable Two-Factor Authentication under the My Account section.
- Confirm your Password.
- Scan the QR using your preferred 2FA application or type the 2FA key manually.
- Type the code and press confirm to complete the process.
- Make sure to download the Backup Codes.
Viewing Discord Backup Codes in your account?
Login to your Discord account. Select User Settings followed by the My Account section.
Scroll down, press View Backup Codes, and confirm your password.
1) Select the User Settings icon.
On the desktop, the settings icon is located at the bottom left corner of the page.
If you are using your mobile phone, the icon is green and located at the bottom right.
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2) The Backup Codes are located at the bottom of the My Account section.

3) Press the View Backup codes button and confirm your password.

4) Download your Backup Codes as discord_backup_codes.txt file.
You can download the discord_backup_codes.txt file to your drive. Make sure to keep that file in a safe location.


Save the discord_backup_codes.txt file in a safe location on your drive, or print them and keep them in a safe place.
If you save them on your drive, you may consider renaming the file with another phrase that will help you remember that these backup codes are for your Discord account, but it will not be so obvious to anyone else.
5) Generate a new set of Backup Codes.
You can generate a new set of Backup Codes anytime you like.
But make sure to generate a new set if you have used all of them.
Remember that a single code can only be used once to access your account.

Where can I find Discord_backup_codes.txt file?
You will find your discord_backup_codes.txt file under the C:\Users\Username\Downloads directory, which is the default download directory when downloading the files from the internet using your preferred browser.
If you have never moved the discord_backup_codes.txt file to a different location, the Downloads directory is the most likely place where you will find the file.
I will urge you, however, to move this file to a safe location, where no one apart from you can have access to it.
Discord Account – login in with a Backup Code?
You can log in to your Discord account using one of the ten Backup Codes.
Type your email or phone number and password as usual, and when you get prompted to type your 6-digit authentication code, paste one of the Backup Codes instead.

Keep in mind that each Backup Code can only be used once, so make sure to generate a new set before using all ten of them.

Otherwise, you will risk locking your account if you don’t have access to your authenticator app.
What if my Backup Codes not working?
Not working Backup Codes may indicate that you have used all of them before generating a new set.
It is easy to forget how many you have used.
However, your Backup Codes should not be treated as a replacement for Two-Factor Authentication.
They should only be used in an emergency when you can’t access your Authenticator app.
If you lost access to your 2FA app and your Backup Codes no longer work, your only option is to contact Discord Support and hope for the best.
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What You Need To Know About Discord Backup Codes

In the event that you are locked out of your Discord account, a backup code is an eight-digit code that will allow you to regain access to your account. It serves as a backup for the six-digit two-factor authentication (2FA) code, which is used in conjunction with the Discord username and password to complete two-factor authentication on the Discord server (2FA). Using 2FA to log into Discord is an optional second level of security; it is not required, but it is highly recommended for added security.
The backup code for Discord is NOT the same as the password for the Discord account.
How to Enable Two-Factor Authentication?
Because of its dependability as a security mechanism, two-factor authentication has gained popularity among Discord users. Furthermore, many users are interested in using this service but are unsure how to set up two-factor authentication in their browsers. As a result, this serves as their guide.
1. To begin, download an authentication app to your smartphone (Google Authenticator, Authy, 1 Password, etc.).
2. Following the initial launch of Discord, navigate to User Settings and then click Enable Two-Factor Authentication under the My Account tab.
3. Scan the OR code with your authentication app in the pop-up window that appears after scanning the OR code. You can also enter the 2FA Key directly into the authentication software, if that is more convenient for you.
4. The authenticator will generate six-digit codes for you to enter into your computer.
5. In the Discord popup window, enter one code and then click on the button that says Active.
Each time you log into Discord after enabling 2FA, you will be prompted to enter your authentication code after your password, as shown in the screenshot below.
Discord Backup Codes Generator
So, how do I go about generating backup codes for use with Discord? With the Discord program, everything is straightforward. Whenever you are unable to generate a 2-factor authentication code, Discord offers backup codes. Following the steps outlined below, you will be able to obtain your backup codes in a short period of time.
1. Logging into Discord is the first step.
2. Navigate to the User Configuration section of the website.
3. Under My Account, select View Backup Codes from the drop-down menu.
Each backup code is only valid for a single use. If you lose access to your authentication app, it is also a good idea to back up your passwords somewhere safe.
Discord Backup Codes File Location
The backup code will be required if you unintentionally lock yourself out of Discord and your smartphone is not readily available to provide access to your account. Where can I get backup codes for the Discord server?
If you are currently logged into Discord from any device, including a desktop, mobile device, or web browser, you can view your backup code by entering your current password in the backup code field.
Alternatively, if you are able to locate the «discord backup codes.txt» file on your computer, you may still be able to regain access to your Discord server.
Assuming you have ever clicked on the Download Backup Codes button in Discord, it is assumed that you have also clicked on the Download Backup Codes button. Unless you manually saved your Discord backup codes, there is no such file unless you manually saved your Discord backup codes.
Assume you have your backup codes saved on your computer’s hard drive. Following your selection of the «Download Backup Codes» option, you should be prompted to save your codes to your computer. After that, you should be aware of the location of the discord backup codes.txt file on your computer.
Discord Lost Backup Codes
It is possible to lose access to your account if you do not have a backup code on hand when your account is completely locked out. Discord support does not have the ability to remove 2FA from your account; only you have this ability. Consequently, you will need to create a new account in order to use Discord in the future.
How to Disable Discord 2FA?
If you still have access to your Discord account or your backup Discord codes, you can turn off two-factor authentication in your account settings to protect yourself.
1. Go to the User Preferences section of the website.
2. Select Disable two-factor authentications
3. Fill in the blanks with the six-digit authentication code that was provided. alternatively: enter the eight-digit backup codes in the appropriate columns directly.
When entering backup codes, make sure there are no spaces or dashes between the letters. An invalid Discord backup code error will occur if you do not do so.
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