Документация
Перемещать текущую копию MATLAB ® к другому компьютеру необходимо удалить его от компьютера, на котором это в настоящее время установлено. В этом случае не деактивируйте программное обеспечение. Можно затем установить MATLAB на другом компьютере.
Если вы больше не имеете допустимую лицензию и только хотите удалить программное обеспечение из своего компьютера, лучше деактивироваться прежде, чем удалить вашу установку. Для получения дополнительной информации о деактивации программного обеспечения, смотрите, Деактивировали Вашу Установку.
Если вам нужна помощь для какой-либо части этого процесса, Поддержки Контакта.
Метод вы используете, чтобы удалить MathWorks ® программное обеспечение от вашего компьютера варьируется, в зависимости от вашей платформы.
Продукты Uninstall от Windows Systems
Удалять Продукты Mathworks от вашего компьютера:
- Выход из MATLAB.
- Запустите деинсталлятор, с помощью любого из следующих методов.
- На компьютерах, запускающих Windows ® 10, перейдите к MATLAB R2021b и откройте папку. Щелкните правой кнопкой по MATLAB в папке и выберите Uninstall.
- На компьютерах, запускающих Windows 7 , кликните по меню Start и выберите Control Panel. В Панели управления выберите Uninstall a Program в категории Программ. Из списка отображенных продуктов нажмите MATLAB R2021b .
- Принятие вас выбрало папку по умолчанию, когда вы установили MATLAB, перейдите к C:\Program Files\MATLAB\R2021b\uninstall\bin\win64 . Если вы установили в другой папке, перейдите там вместо этого. Дважды кликните исполняемый файл деинсталлятора, uninstall.exe .
Чтобы использовать файл свойств деинсталлятора (uninstaller_input.txt), чтобы запустить деинсталлятор нев интерактивном режиме, смотрите продукты Uninstall Нев интерактивном режиме.
prefdir ans =C:\Users\username\AppData\Roaming\MathWorks\MATLAB\R2021b
Продукты Uninstall от систем Linux
- Выйдите из программы MATLAB.
- Введите эту команду в подсказке Linux, где matlabroot представляет имя вашей папки установки MATLAB верхнего уровня:
rm -rf matlabroot
Продукты Uninstall от macOS Систем
- Получите имя пользователя и пароль учетной записи администратора на macOS компьютере. В зависимости от того, где вы установили программное обеспечение MATLAB, вам могут быть нужны права администратора, чтобы удалить его.
- Выход из MATLAB.
- Перейдите к своей папке установки MATLAB. Например, папку установки можно назвать MATLAB_R2021b.app в вашем Applications папка.
- Перетащите свою папку установки MATLAB к мусору, и затем выберите Empty Trash из меню Finder.
Если необходимо деактивировать программное обеспечение, смотрите, Деактивировали Установку.
Продукты Uninstall нев интерактивном режиме
Запускать деинсталлятор нев интерактивном режиме:
- Создайте файл свойств деинсталлятора. Сделайте копию шаблона файла свойств деинсталлятора, названного uninstaller_input.txt , расположенный в uninstall папка в вашей папке установки MATLAB. Например, на компьютере Windows, вы можете выполнить эту команду:
copy matlabroot\uninstall\uninstaller_input.txt C:\temp\my_uninstall.txt
uninstall.exe -inputFile C:\temp\my_uninstall.txt
Похожие темы
- Деактивируйте свою установку
- Установите нев интерактивном режиме
How do I uninstall a toolbox without uninstalling MATLAB?
This will display a list of all the toolboxes you have installed. Each toolbox will also have an «Uninstall» button on it. Click the button to uninstall the toolbox.
You can also uninstall toolboxes via the uninstaller. The MATLAB uninstaller is only available on Windows. To launch the uninstaller, open the Control Panel and open «Programs and Features.» Locate MATLAB in the list of available programs, select it, and click uninstall. The MATLAB uninstaller will then launch. In the uninstaller, check the boxes for products you wish to uninstall, and uncheck the boxes for products you wish to keep. Finally, click the «Uninstall» button to uninstall the toolboxes.
It is not possible to uninstall specific toolboxes from MATLAB on OS X or Linux in R2015a and earlier.
How to delete my account?
Hi, I want to delete my account and i already emailed costumers service and they don’t seem to want to delete it. I need to use this specific email to create another account because i created this account for student use but i need it for academic use so i can use my universities activation key. I tried asking if they could change me from student use to academic use but it didn’t work. All i need is to delete this account and create a new one that’s all i want. Can someone please help.
6 Comments
Nikoletta Babynets on 16 Feb 2016
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
Edited: Walter Roberson on 29 Mar 2016
I’ve got the same problem, how did you solve it ?
Zoe Roughley on 29 Mar 2016
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
I have this problem also.
Antonio Tribuzio on 9 Dec 2016
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
Me too! Any answer?
Image Analyst on 9 Dec 2016
How do I can delete my account?
Can someone please tell me how I can return MATLAB. I bought this product but soon realized that my university offers MATLAB to students free of charge. It has been more than 30 days since I purchased MATLAB. PLEASE HELP!
Walter Roberson on 30 Jan 2017
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
Please contact Customer Support. Most of the people who answer questions here are from outside Mathworks.
As best I recall from the online documentation, 30 days is the normal limit for returns.
Taylor Mattison on 6 Nov 2018
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
You have to contact customer support
Daniel Portnoy on 15 Mar 2022
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
Please, delete my account.
I undestood that I can use Matlab online, but it was not happend
Image Analyst on 15 Mar 2022
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
@Daniel Portnoy , did you see the Answer by @Steven Lord below? We cannot do it here.
Answers (8)
Steven Lord on 6 Nov 2018
Direct link to this answer
Cancel Copy to Clipboard
Direct link to this answer
Cancel Copy to Clipboard
To delete your MathWorks Account or correct/update information associated with your MathWorks Account, please contact MathWorks Customer Service using the Contact Us link in the upper-right corner of this page.
From the Contact Us page you can call Customer Service for your country/region or fill in the online form. The form that you fill in to create a general Customer Service request does ask for your license number, but that field does not appear to be required information.
0 Comments
NT on 13 Nov 2021
Direct link to this answer
Cancel Copy to Clipboard
Direct link to this answer
Cancel Copy to Clipboard
Edited: NT on 13 Nov 2021
1 Comment
N/A on 26 Dec 2022
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
The most up-to-date answer.
Tobias on 8 Apr 2013
Direct link to this answer
Cancel Copy to Clipboard
Direct link to this answer
Cancel Copy to Clipboard
I am pretty sure you need to contact customer support to have your account deleted:
5 Comments
Andreas Goser on 8 Apr 2013
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
This is correct. Some background info: If you are linked to a professional license, it is important to learn who should use the license in the future and Student Version needs the MathWorks for activiating.
In case the reason is you want to avoid messages from MathWorks, you can opt out of them within the MathWorks Account itself.
Mikhail Kozhaev on 10 Jul 2014
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
There is no possibility to contact support without entering license number. I don’t have any and I want to know how can I delete account.
S on 18 Jul 2014
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
type «ver» without the quotation marks within your command window. This will give you your version and matlab license number
Andreas Goser on 21 Jul 2014
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
Edited: Andreas Goser on 21 Jul 2014
What Mikhail means is you may have a MathWorks Account, but no MATLAB installation. There are the following options:
- Technical Support requests ask for a license number, but not Customer Support / Customer Service requests.
- Call instead of creating a web request.
N/A on 25 Oct 2021
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
I don’t have license number how can I delete my account ?
Jennifer on 21 Feb 2014
Direct link to this answer
Cancel Copy to Clipboard
Direct link to this answer
Cancel Copy to Clipboard
I need to delete my account and i already put in a request but they don’t want to delete it for some reason. I really need this problem solved fast. I created my account wrong and i need to register with the same email again but this time using the academics use so i can use my universities activation key. Please some one help,just delete my account
1 Comment
Andreas Goser on 21 Feb 2014
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
Who is «they»? Do you have a case number? I do not find a case / Service Request from you?
Kenneth Vanhoey on 30 Nov 2015
Direct link to this answer
Cancel Copy to Clipboard
Direct link to this answer
Cancel Copy to Clipboard
I am having the same problem: a request for account deletion requires to have a licence number which I don’t have. Can anyone point out if there’s another way to proceed please ?
1 Comment
Walter Roberson on 30 Nov 2015
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
Contact Customer Service (no license number required), or call Mathworks.
Paul Gosselin on 4 Sep 2017
Direct link to this answer
Cancel Copy to Clipboard
Direct link to this answer
Cancel Copy to Clipboard
Is it even legal to be unable to easily delete one’s web account? I don’t think so.
On checking in, nothing was announcing it would be a pain in the a** to cancel.
1 Comment
Walter Roberson on 4 Sep 2017
Direct link to this comment
Cancel Copy to Clipboard
Direct link to this comment
Cancel Copy to Clipboard
«Is it even legal to be unable to easily delete one’s web account? I don’t think so.»
You would need to check with a lawyer on that matter. I find some hints that you might be in France, so you might possibly have a case under the EU Right To Be Forgotten.
